Wednesday, 28 May 2008
Today I had to ring the hospital. I put off doing that because I always finish up in raging temper when I have to speak to them. Today was as bad as ever. They had rung me because I hadn't gone in for a blood test to find out whether I was pregnant or not. So I rang them to confirm that I'm not pregnant. It would have been so good if they had said, 'I'm sorry about that' or 'that must be disappointing for you.' But they never say anything like that. I then explained to them that my husband and I are now trying to decide whether we should go through the treatment again. I asked if there would be someone at the hospital who could talk that over with us. The woman on the telephone said, 'Yes, you could talk to one of the nurses.' So I said, 'OK, so should my husband and I come into the hospital for that?' The woman said, 'Oh no, you just talk to them on the telephone.' So we've spent thousands of pounds at this hospital, they've done nothing for us and we're now trying to take a very difficult and emotional decision .... and the best that they've got to offer us is a telephone conversation with a nurse. I mean, nothing against nurses but I just find that laughable. This hospital has a world wide reputation for infertility treatment but nobody in the place has any communication skills. Their whole approach is to deny that there is any emotional aspect to anything that they are doing. I just find that so shocking. They've treated me like a piece of meat. The truth is that they never wanted my husband and I anywhere near their hospital. That sounds paranoid but it isn't - this is the third hospital we've tried and they've all shut the door on us - slowly and politely. If you've been diagnosed as having recurrent miscarriages then no hospital wants to know because they can't help you and your story is not going to end well. Yes, I'm angry - very, very angry. I just want someone in that hospital to say something kind to me. It wouldn't cost them anything. But they'll never do it.